With at-home sample collection, delivered to your door
If you feel that you are seriously ill, please seek immediate medical care from a healthcare professional such as your GP or call NHS 111.
If you feel like you are having a medical emergency, please call 999. Signs of a serious medical condition may include severe shortness of breath or difficulty breathing, coughing up blood, chest pain, irregular heartbeat, or persistent vomiting.
Your kit will be shipped out by Royal Mail within 2 days of placing your order, if you place your order before 10 am Mon-Fri. If you place your order on a Saturday or Sunday it will be shipped out on Monday for next day delivery. *
You will receive your sample collection kit at your door with easy-to-follow instructions on how to collect your sample.
Using the provided, pre-paid return label, post your collected sample back into a Royal Mail priority post box before midday on the day you take your sample.
Your sample will be processed by our accredited partner laboratory within 24-48 hours of receipt and you will be able to access your result, take the appropriate next steps, and have access to advice. *
* However due to high volumes this cannot be guaranteed.
To find your closest Royal Mail priority box please visithttps://www.royalmail.com/services-near-you/or use the Royal Mail app
Please do not use any other Royal Mail post box, or your sample may be delayed getting to the laboratory.
This test determines if an individual is actively infected with COVID-19 and can spread it to others. It uses a PCR (polymerase chain reaction) to check for genetic material (viral RNA) produced by the virus.